Flat to Let Cambridge: Creating the Perfect Welcome Guide for Guests in Cambridge UK
- Cambridge Stays
- 4 minutes ago
- 2 min read
First impressions matter — and your welcome guide is your property's opening handshake. Whether you’re hosting tourists, academics, or professionals, a clear, friendly guide can make the difference between a smooth stay and endless guest queries. If you have a flat to let Cambridge visitors are booking, here’s how to create a guide they’ll appreciate — and remember.
What to Include in a Welcome Guide
Start with the essentials your guest needs to feel oriented and secure:
Wi-Fi name and password
Check-out instructions
Appliance usage (hob, washing machine, heating controls)
Bin collection days and recycling info
Emergency contact details and local hospital/clinic
This info reduces stress and helps guests feel in control from the moment they arrive.
Go Beyond the Basics
Want better reviews? Go the extra step with personalised touches:
Local dining recommendations (try Mill Road or King’s Parade favourites)
Public transport tips — nearest bus stop, Park & Ride, taxi numbers
A quick guide to top attractions like the Fitzwilliam Museum or punting on the Cam
Guests love discovering the city like a local. Help them feel connected.
Use Friendly, Accessible Language
Your welcome guide doesn’t need to sound like a legal document. Write how you’d speak to a friend visiting your home. For example:
“The heating panel’s in the hallway — just press the top button twice for a warm boost.”
Avoid jargon. Add emojis or bullet points for readability. Use humour if it fits your property’s tone.
Digital vs Printed Guides — Why Not Both?
A printed welcome pack adds a tactile, thoughtful feel. A digital version (PDF or hosted online) is easy to update and share in advance. Ideally, offer both:
Leave a printed version in the flat
Email or WhatsApp the link before arrival
Use tools like Touch Stay or Canva to create beautifully branded guides.
Cambridge Stays Prepares Custom Welcome Guides That Delight Guests and Reduce FAQs
At Cambridge Stays, we manage more than just your flat to let Cambridge guests love. We create welcome packs that answer questions before they’re asked, reduce inbox stress, and boost your reviews.
From layout to local insight, we design guides that make every guest feel truly at home.
Want Smoother Stays and Better Feedback?
A great stay begins with great communication — and nothing sets the tone like a warm, clear welcome guide. Let Cambridge Stays craft a guest handbook that works for you and wows your visitors.
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